Community-Based Services

From time to time, we all deal with hardships we are not prepared for. During these critical times, challenges can impact the whole family. You don't have to go through hard times alone - when an advocate is needed, Gateway Longview's Community-Based teams are here to help. View our downloadable brochure here

Visiting families in the home, we offer resources and supports to help meet specific family needs. As partners, we develop a plan to overcome each challenge. We support realistic goals, and work to improve overall well-being and safety for the entire family. We work with families to protect, enrich and give hope.

Our staff works with you and your family to be your:

• Partner that empowers strengths

• Resource to help you address specific needs

• Voice when faced with hardships

• Support to help keep your family intact

• Linkage to available services & resources


Our Community-Based Support Services are licensed by the New York State Offices of Child & Family Services, the New York State Office of Mental Health, and/or the Department of Health.

Our goal is keeping families together.

List Of Services and Contact

Care Coordination is built on the WRAP care model. Gateway Longview's caseworkers help you coordinate close supports (family, friends), system supports (teachers, doctors, counselors) and vendor supports. All work is aimed toward gaining and maintaining stability in your own home with your child. Families must be referred to services via Erie County. Call 716.783.3100 ext. 3115 to learn more

Children and Family Treatment and Support Services: "CFTSS" is a community based behavioral health program available to children/youth under the age of 21 who are eligible for Medicaid that need help with social, emotional, or have behavioral health challenges, or substance use issues. Services available include, but are not limited to, assessment, diagnosis, individual & family therapy, skill building, crisis intervention, psycho-education, and daily living skills. For more information contact Kristin Clamp at 716.783.3100 ext. 3113

Learn about CFTSS from our staff!

KinCARES is a voluntary support service that is helps the growing number of families who step forward to care for their kin full-time. Our caseworker helps you navigate legal support & resources, permanency & long-term options for the child(ren), mentoring and skill-building, parenting skills, school advocacy, mental health & substance abuse resources and more. Services are available for families within Erie County and are offered at no cost to relatives providing care for TANF-eligible (Temporary Assistance for Needy Families) children. Call 716.783.3100 ext. 3181 to learn more


Parent Training classes teach age specific health and safety lessons. The focus is on working with you to develop skills to play with, discipline and interact with your children. Families must be referred to services via Erie County. Call 716.783.3100 ext. 3223 to learn more.

Preventive Kinship Care is a court appointed program. Gateway Longview caseworkers offer you resources, education, and support in your homes when you, as a grandparent or other relative, cares for your kin full-time. Families must be referred to services via Erie County. Call 716.783.3100 ext. 3184 to learn more.

Preventive Services offers weekly support in  homes. Gateway Longview caseworkers check in regularly to ensure safety and stability for children. You interact with your worker each week, until your specific goals are reached. Intensive Preventive Services helps with more complex issues. Families see or speak to their worker each day. Both levels of care are mandated by family court and must be referred by Erie County. Call 716.783.3100 ext. 3184 to learn more.

Respite Services helps with short-term care when as a parent or primary caregiver, you have nowhere to turn. Weekend, overnight and hourly care is offered. Support is also provided if you are in an emergency situation, or when families can benefit from a time apart. Call 716.783.3100 ext. 3202  to learn more.

Therapeutic Supervised Visitation offers safe spaces where families who are apart can spend time with each other. Visits are overseen by caseworkers, who help with skill-building. Natural bonds between family members are also supported. Services are mandated by family court and must be referred by Erie County. Call 716.783.3100 ext. 3190 to learn more.

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Behavioral Health Clinic

Gateway Longview’s Behavioral Health Clinic helps support a rapidly growing need in the community for comprehensive behavioral and mental health services for children and families. Our main clinic is centrally located in downtown Buffalo and we have successfully integrated mental health services into several school districts throughout Western New York. 


Approach To Care

At Gateway Longview, we believe that a solution-focused, trauma-informed care approach has the ability to strengthen the knowledge, competencies, skill sets, and engagement as we work with individuals impacted by trauma. We ensure that all services are client driven with access to early screening and comprehensive assessments.