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Children's Health Homes

In 2016, the New York State Department of Health (DOH) created a new, state-wide program for children age birth to 21 who are enrolled in Medicaid - Children's Health Homes. A Health Home is not a physical place, but rather, a system that helps you coordinate the critical services which keep your child healthy, active, and engaged in the world around them.

Once enrolled in a Children's Health Home, your child and your family will be linked with a Care Manager, who works with you to ensure services are coordinated, lines of communication are open, and needs of your family are met by resources in the community. Your Care Manager acts as your main point of contact for ALL of your child's services. They focus on your family's strengths to find the best solution for your unique needs.

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Care Management is FREE!  If you or your child qualify for Medicaid, the cost of the services is covered. Call us today at 716.783.3150 - we are happy to work with you to determine if your child is eligible for services.


Gateway Longview's Children's Health Home currently works with the following New York State authorized programs:

  • Children's Health Home of Upstate New York (CHHUNY)

  • Oishei Health Kids

Care Management services that put your child's well-being first.

What Does A Children's Health Home Offer?

We understand that caring for your child's many needs can be a complicated and often exhausting experience, especially when different service providers are involved. When you enroll in a Gateway Longview Children's Health Home, you receive a Care Manager who acts as an independent advocate, ensuring the best interests of your child are kept at the front and center of decisions that are made.

  • Once connected with a Health Homes Care Manager, your family will have a single, comprehensive point of contact coordinating all care your child receives. Your Care Manager will help you:

  • Create a personalized plan with goals, realistic expectations, and regular touch-points that work for your family

  • Stay connected to services you already receive, including scheduling appointments and helping to secure transportation as needed

  • Identify and arrange for new services you feel your child may benefit from

  • Understand your child's physical, behavioral, and social needs, which change over time

  • Navigate complex systems of care and work with you to ensure you know your rights and how to meet your needs

  • Support those in your family as you follow your child's treatment plans and recommendations made by your service providers

  • Keep lines of communication open to ensure your child's best interests take the lead, and redundancies are reduced when possible

  • Transition to other services, such as Adult Health Homes, when the time is appropriate.

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Community-Based Services

Visiting families in the home, we offer resources and supports to help meet specific family needs. As partners, we develop a plan to overcome each challenge. We support realistic goals, and work to improve overall well-being and safety for the entire family.


Approach To Care

At Gateway Longview, we believe that a solution-focused, trauma-informed care approach has the ability to strengthen the knowledge, competencies, skill sets, and engagement as we work with individuals impacted by trauma. We ensure that all services are client driven with access to early screening and comprehensive assessments.

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